FAQs

Below are a few of the frequently asked questions by car owners.

Am I required to use the manufacturer’s original equipment to keep my warranty?

Automakers cannot legally specify which parts are used to complete service to your vehicle.  Any brand-name, quality part (such as CARQUEST Auto Parts) can be used to repair your vehicle.

What steps do I need to take for my vehicle’s warranty?

As a vehicle owner, you will need to have your vehicle serviced according to the owner’s manual or warranty booklet as well as keep records of this maintenance.

I lease my vehicle, am I still responsible for the maintenance on it?

Yes, even if you are leasing your vehicle, you are still responsible for all maintenance and repairs to keep the vehicle in good working order.

How do I know which parts should be replaced and when they should be replaced?

Your vehicle will come with an owners manual that will give you specific parts and mileage intervals for replacement.

Am I required to have maintenance performed at the dealer?

You are allowed to choose where to have your vehicle serviced and repaired.  If your repair is covered under warranty you will likely need to return to the dealer to have these completed.

Are aftermarket parts as good as original equipment parts?

Some aftermarket parts are actually manufactured by the same supplier as original equipment and may even have a longer warranty than original equipment parts.